Wong, Paul T. and Davey, Dean. (2007) Best Practices in Servant Leadership. Servant Leadership Research Roudtable.Best Practices in Servant Leadership -- A consensus is emerging among management educators that the “hard” skills of information
technology and management science are not enough. We need some kind of “soft” skills so that
leaders and managers know how to work with people and manage change. But experts disagree on
how to teach these skills. This paper will explore two related new approaches to management: Positive psychology and servant leadership.